In order to ensure your email is productive, please note the following
Include your serial number in the email. If unsure of your serial number press
the F5 key at any time while running the program.
Include a day time phone number and the name of your company. If the email
is an order, please include your delivery address.
Note we only accept email support enquiries from clients with a support
contract. If you have chosen casual support please call
0900 592 437.
If you are emailing a particular staff member, please ensure
their name is in the subject of the message.
Include your phone number, name and company name.
Please include your postal address if you want a demo kit sent.
If you want a quote make sure you tell us how many staff you have
approximately - we have discounts for the smaller business.
Let us know what payroll system you currently use - we have a cross
Try and ask specific questions. "Please tell me more about your
system" is difficult to answer. Browsing our website, reading the demonstration
kit or installing a demonstration disk are the best ways to learn more about
the system - email is best for answering specific questions.
We reply to well over 95% of emails received during business hours within 5 minutes.
We promise to reply to all emails within 24 hours Monday to Friday, public