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Password Entry

  • By default, Ace Payroll is not password protected. Selecting the program from the start menu takes you directly into the program.
  • There is a facility within the program to set a password. If set, a dialog is shown at program startup and requires the correct password to continue.
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Setting A Password

From the front screen select Setup then Set A Password. The following dialog is shown

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  • Enter your password and press the Enter key, then enter it a second time for verification. Your new password is accepted if both passwords are the same.
  • The Unlock button is shown if you have previously entered a password. Click this button to remove all password protection from Ace Payroll.
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I am the only person who has the password for Ace Payroll. How would my company gain access if something happened to me?

  • If possible, it is best if two people have the password. Ideally, of course, it is best if two people know how to use Ace Payroll. In a small business this is often not practical.
  • For this reason, there is a master password we can use to get you into Ace Payroll. We would then delete the old password so that your company doesn't have the problem again.
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I have tried putting in my password several times but it wont let me into the program?

  • When it comes to entering a password, Ace Payroll is only partially case sensitive. If you type either a or A it is accepted as correct. Therefore, it does not matter whether you hold down the SHIFT key or have CAPS LOCK on.
  • However, the keyboard buttons 0-9 are case sensitive. These are the buttons on the second rows of your keyboard, just under the function keys. Therefore if you hit the 4 key a 4 is entered, but if you hit SHIFT-4 a $ is entered.
  • For example if your password is pays$$$ and you type in the last three characters without holding down the SHIFT key, you are entering pays444 not pays$$$.
  • The other common reason a password is rejected is if a client is trying to enter the wrong password for that particular payroll. Many users do wages for more than one company - are you sure the password you are entering is the right one for this company?

More on Installation and Registration

Norton 360 Security Issues
Instructions if Norton 360 has detected Ace Payroll as a threat more..
Trend Micro Security Issues
Instructions if Trend Micro has detected Ace Payroll as a threat more..
Avast Security Issues
Instructions if Avast Security has detected Ace Payroll as a threat more..
April 2017 Changes
Recent legislative changes and Ace Payroll's latest newsletter more..
Using The F1 Help Manual
The F1 Help Manual contains hundreds of pages of written documentation, all carefully grouped, linked and indexed more..
Downloading Upgrades
Use this utility to download and install the latest Ace Payroll upgrade more..
Timing of Upgrade Installation
Install your upgrade as soon as possible. There is no need to wait until the new financial year more..
System Information
The system information utility provides information about your computer's environment that our help desk has found to be useful more..
Transferring Ace Payroll To Another Computer
How to transfer Ace Payroll from an old computer to a new one more..
Installing Without A CD
How to install Ace Payroll without a CD more..
Version & Serial Numbers
Press the F5 key at any time, from anywhere in the program, to find out the currently installed serial number and version more..
Registration
Program registration in 2 easy steps more..
Multiple Companies
You can use Ace Payroll to process wages for more than one company more..
Function Keys in Ace Payroll
The function keys in Ace Payroll can be used from anywhere in the program, at any time more..
Password Entry
There is a facility within the program to set a password. If set, a dialog is shown at program startup and requires the correct password to continue more..
Networking Ace Payroll
The standard version of Ace Payroll is easily networked - there is no additional software needed, nor additional licenses to buy more..
Ace Payroll & Windows 8
We have extensively tested Ace Payroll in a Windows 8 environment and there are no problems or special considerations more..
Ace Payroll & Windows 7
We have extensively tested Ace Payroll in a Windows 7 environment and there are no problems or special considerations more..
Using Ace Payroll On An Apple Mac
Many people use Ace Payroll on their Apple Mac computer more..
Apple Mac - Moving from Windows
Step by step instructions on moving Ace Payroll from Windows to an Apple Mac more..
Ace Payroll & Linux
These notes clarify running Ace Payroll under Linux, both on the desktop, and when using a Linux server more..
Alphabetical Index
The Ace Payroll alphabetical index provides links to all documentation more..
Ace Payroll FAQ Contents
All the most common Ace Payroll questions grouped by categories in a short table of key words more..
Ace Payroll Frequently Asked Questions
All the most common questions we are asked at Ace Payroll listed in a question format and grouped by category more..