By default, Ace Payroll is not password protected. Selecting the program from
the start menu takes you directly into the program.
There is a facility within the program to set a password. If set, a dialog
is shown at program startup and requires the correct password to continue.
Setting A Password
From the front screen select
Set A Password.
The following dialog is shown
Enter your password and press the
key, then enter it a second time for verification. Your new password is accepted
if both passwords are the same.
button is shown if you have previously entered a password. Click this button to
remove all password protection from Ace Payroll.
I am the only person who has the password for Ace Payroll. How would my company
gain access if something happened to me?
If possible, it is best if two people have the password.
Ideally, of course, it is best if two people know how to use Ace
Payroll. In a small business this is often not practical.
For this reason, there is a master password we can use to get you
into Ace Payroll. We would then delete the old password so that your
company doesn't have the problem again.
I have tried putting in my password several times but it wont let me
into the program?
When it comes to entering a password, Ace Payroll is only partially case
sensitive. If you type either
it is accepted as
correct. Therefore, it does not matter whether you hold down the
key or have
However, the keyboard buttons 0-9 are case sensitive. These are the buttons on
the second rows of your keyboard, just under the function keys. Therefore if you
hit the 4 key a 4 is entered, but if you hit SHIFT-4 a $ is entered.
For example if your password is pays$$$ and you type in the last three
characters without holding down the SHIFT key, you are entering
The other common reason a password is rejected is if a client is trying
to enter the wrong password for that particular payroll. Many users do
wages for more than one company - are you sure the password you are
entering is the right one for this company?