Direct credit schedules are produced from the current unfiled pays.
It is essential you produce either your printed direct credit schedule, or
the file to be transmitted to your bank, prior to filing the current pays.
The information cannot be retrieved once you have filed your regular payroll.
If you transmit your direct credits electronically, either on disk or using a desktop banking system, it is also a good idea to have a printed schedule in case
anything goes wrong with the electronic transfer.
It is also a good idea to not file your regular payroll until you know your bank
has correctly processed the direct credits. We have heard cases where clients sent a bank a disk file and printout. The disk was faulty, and the bank refused to process the printed schedule.
Because it is so important to produce these reports prior to filing your regular pay, Ace Payroll automatically makes a spare copy of both the printed and
electronic schedules when you file your regular pay.
From the front screen select Make Payment
From the Direct Credit despatcher screen shown below, scroll if necessary to the end of the help message.
Then click the blue words Emergency Backup
A message is shown repeating most of the text at the start of this FAQ.
Retrieve Emergency Backup button.
You can retrieve either your printed or electronic direct credits.
Selecting printout from the above merely loads a copy of the previous printed
direct credit schedule into a standard report object, which you then print.
If Bank File
is selected, there is a little more to do. For electronic direct credits, Ace Payroll then loops round the following dialog
Having viewed the file to verify it is correct, click the Copy Backup button to place the copy of the previous period's direct credit file, in the location of
the file for the current period. This can then be picked up by your internet or desktop banking software.