F6 - Send Queued Emails

  • Whenever an emailed payslip is produced for either a regular pay, or a one off payment, the email is added to the queue of emails to be sent.
  • The screen documented here is brought up automatically after producing a batch of regular payslips, if that batch produced one or more payslips that are emailed.
  • The screen can also be brought up at any time whilst running Ace Payroll by pressing the F6 key.

The above screen shows all emails that are queued for sending.

Employer's Description

  • This field provides a brief description of the queued email, from the employer's perspective.
  • Clicking the field shows the actual email to be sent.


  • The status field reflects the status of each individual email, and defaults to unsent.
  • As each email is sent after clicking the Send button, the status changes first to sending and then to either sent or ERROR .
  • Click the status field to delete an unsent email. Clicking the status field of a deleted email changes the status back to unsent.
  • When all emails have been sent, all items on the list are automatically removed.
  • Click the Delete button to remove from the list all items marked for deletion, if these are to be removed from the list prior to sending all other unsent emails. Items marked for deletion are not sent, and are automatically removed from the list when all other emails are sent.


  • If after clicking the Send button an email cannot be sent, the status changes to ERROR.
  • Clicking the Send button a second or subsequent time changes the status of all emails with an ERROR status back to unsent, and then tries to send those emails again.
  • If all emails have an error after clicking Send then chances are there is a problem with your connection to the internet itself. Ensure you are logged in, and can send and receive emails from Outlook Express, Netscape, Mozilla, Firefox, Opera, or whichever email system you usually use.
  • If some emails are successfully sent, but some are not, then chances are the recipients email address is not valid.

More on Emailed Payslips

Emailed Payslips - Overview
An overview of emailing payslips from Ace Payroll more..
Emailed Payslips Using Telecom
Telecom are changing their service from 30th September 2014 more..
Company Setup
Setting up your system for emailing payslips more..
Employee Setup
Setting up an employee to receive emailed payslips more..
Regular Payslip Report
The Regular Payslip Report is shown prior to producing a batch of regular payslips for your employees more..
Send Queued Emails
Emails are added to the queue of emails to be sent more..
Security Issues
Email payslips securely more..
Norton Internet Security
Error 11011 can be caused by Norton Internet Security and other Norton products when sending outgoing email from Ace Payroll more..
McAfee VirusScan 8
Error 10053 can be caused by McAfee VirusScan Enterprise 8 when sending outgoing email from Ace Payroll more..
Microsoft Exchange Server
All clients we have encountered with Microsoft Exchange Server have failed in their initial attempt to email payslips having struck one or both of the two issues described more..
Internet Provider Settings
For Ace Payroll to correctly send emailed payslips, it needs to know your internet provider settings more..
Alphabetical Index
The Ace Payroll alphabetical index provides links to all documentation more..
Ace Payroll FAQ Contents
All the most common Ace Payroll questions grouped by categories in a short table of key words more..
Ace Payroll Frequently Asked Questions
All the most common questions we are asked at Ace Payroll listed in a question format and grouped by category more..