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Emailed Payslips - Microsoft Exchange Server

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I am trying to email my payslips but I get error messages and the payslips don't send. Our emails go through a server, and we use Microsoft Exchange Server.

  • All clients we have encountered with Microsoft Exchange Server have failed in their initial attempt to email payslips having struck one or both of the two issues described below.
  • These are the only two issues we've encountered so we recommend checking them both.
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  • In Ace Payroll enter the server name in the SMTP Host field.
  • In other words, rather than smtp.xtra.co.nz enter the name of your server.
  • The following screen assumes your server is called aceserv3.
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  • Ensure the emailing computer has outbound SMTP access given to it by Microsoft Exchange Server.
  • The screenshot below shows this change in Microsoft Exchange Server.
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Many thanks to Aaron from New Era IT for his assistance with this document.


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